Shipping policy
Shipping Times and Costs
We are excited to get your order on its way! Below you will find everything you need to know about shipping, delivery times and pick up options
In-store Pickup
If you live in the Winnipeg or Gimli area, we offer free in-store pickup service for online orders. Just select the ‘in-store pickup’ option at checkout; once your order is ready we'll send you an email notification that it is ready for pick up – if you wish to pick up at our Gimli store – please notify us in the comments section of the Gimli store pick up location
Within Canada we are pleased to offer free shipping for orders totaling $150 and above (before taxes), otherwise in Manitoba $12 and everywhere else, a flat rate of $15.
For all other regions you will be able to see shipping rates at checkout.
Please allow 1- 3 business days (excluding holidays) for us to process your order for shipping.
Once we have shipped your package, we will provide you with a tracking number via email.
Estimated Shipping Times
|
Western Canada |
1- 4 business days |
|
Canada |
4 - 6 business days |
|
USA |
4 - 6 business days |
|
Rest of the World |
4 - 10 business days |
*These delivery times are estimates only. These do not include delays caused by couriers, customs, credit card verification processing or other delays outside of our control. We cannot ship to PO boxes
Duties & Taxes
Canada
For Canadian customers, sales taxes will be charged at the applicable federal and provincial rates of the province to which the order is being shipped. Duties will not be charged.
USA/Europe/Great Britain/Australia/New Zealand
PLEASE NOTE – we are unable to ship to these locations at this time – stay tuned for updates by May 1!